Here for you. And your safety | Texas Health

We're taking these steps and more every day.

Virtual visits for patients and loved ones available and encouraged

Dedicated building entrances with visitor screening stations

Limited number of visitors on campus; all are screened at arrival

Screening stations provide temperature checks, hand hygiene, and masks

Increased hand hygiene practices for visitors and patients

Patients tested prior to most procedures

Re-configured seating areas to allow for safe distancing

Elimination of communal water, food and beverage station

Separation of patients according to positive negative status

Universal masking in place: all visitors, patients, and staff wear mask while on campus

Consumer hotline staffed by nurses to help address questions and concerns

Post-discharge follow-up calls to check on patients

Staff self-monitor for symptoms including temperature checks; symptomatic caregivers must stay home

Testing
  • Should I get tested for COVID-19?
    • If you have symptoms of COVID-19, such as fever, cough, or shortness of breath, call your doctor first. Your doctor may order testing based on your symptoms and risk factors.
    • Some people can get better at home and may not need to be tested.
  • Where can I get tested?
    • It depends on what prompted the need for a test. If you are having a procedure at Texas Health, you will likely receive a test prior to your procedure as part of your pre-assessment testing. If you have symptoms, your doctor can order testing and help you make an appointment. 
    • Test results are typically available in 24 – 72 hours. A Texas Health nurse may call you, or current MyChart users can check their account.
    • While waiting for test results, you should stay at home. Minimize contact with others, including pets. Wear a mask or face covering. Practice safe social distancing. Wash your hands often. And sanitize surfaces that are touched often.
    • You can also visit Texas Health and Human Services’ website to look for local information about testing.
  • What if my test is positive?
    • Continue to minimize contact with others in your household, including pets.
    • Stay away from others for at full days after all symptoms are gone and at least 10 days since symptoms started. No symptoms means no cough, no shortness of breath or trouble breathing, no fever, no medicine for fever, no chills, no muscle pain, no sore throat, or no new loss of taste or smell.
    • If you have an upcoming procedure or surgery, we may reschedule once you get better.
  • What if my test is negative?
    • A negative test does not necessarily mean that you are not infected because it may take up to 14 days from the day you were exposed before you have symptoms and my re-test as positive.
    • If you had a test because you were around someone with COVID-19:
      • Minimize contact with others for 14 days since you were last around this person
      • Practice social distancing – even with those in your household, including pets.
      • Wash your hands often.
      • Sanitize items and surfaces that are touched often.
      • Call your doctor right away if you develop a cough, shortness of breath or trouble breathing, fever, chills, muscle pain, sore throat, new loss of taste or smell, or other symptoms. And of course, if any of your symptoms are severe, call 911.
    • If you were tested because you had symptoms of COVID-19:
      • Stay away from others for at least 3 full days after all symptoms are gone. And 10 days since your first symptom started.
      • You will need to continue to minimize contact with others in your household, including pets.
      • No symptoms means no cough, no shortness of breath or trouble breathing, no fever, no medicine for fever, no chills, no muscle pain, no sore throat, or no new loss of taste or smell. And at least 10 days since your symptoms started.

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